People
Employee engagement Global inclusion
Practices
Governance, ethics, & risk Environmental impact Sustainable sourcing
Products & services
Sustainable investing Consumer & product impact Financial inclusion
Making a difference
Volunteerism Sponsorships Principal Foundation
Sustainability Our sustainability strategy
Our sustainability strategy

We’ve learned that people live their most fulfilling lives when they feel secure. And for 145 years, everything we do has been built around this understanding.

Dad and child outside exploring a field.
Our role in society

We help more people and businesses gain access to financial security. We strive to meet people where they are on their financial journey, understanding their process, possibilities, and hurdles—then offering choices for a clear path forward.

The scope of our strategy

Our sustainability vision

We aim to grow a resilient, inclusive, and secure society, helping people enjoy a shared prosperity today and creating opportunities for future generations.

Our sustainability approach

In pursuit of this vision, we deliver innovative products and services to help meet the diverse needs of our customers around the globe, integrate sustainable practices across our business, and provide an inclusive and rewarding experience for our global employees.

Activation pillars

People

We are committed to creating an inclusive and respectful workplace where all employees feel empowered to succeed and grow to their full potential, improving performance and driving innovation.

Practices

We are committed to acting responsibly and operating with integrity, helping ensure we’re doing right by our customers while considering our impact on all stakeholders and the planet.

Products & services

We are committed to offering and expanding access to inclusive products and services that help individuals and businesses achieve their personal and financial goals, enabling a more sustainable and financially secure future.

Sustainability materiality matrix

The following sustainability topics help drive our sustainability goals and initiatives.

Chart with sustainability topics that compare outward impact in relation financial impact.
Sustainable development goals

The UN describes SDGs as “the blueprint to achieve a better and more sustainable future for all,” and we're committed to supporting this effort.

Goal 5: Gender equality

Goal 5: Gender equality

Achieve gender equality and empower all women and girls

Goal 8: Decent work and economic growth

Goal 8: Decent work and economic growth

Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all

Goal 10: Reduced inequalities

Goal 10: Reduced inequalities

Reduce inequality within and among countries

Goal 13: Climate action

Goal 13: Climate action

Take urgent action to combat climate change and its impacts*

Goal 17: Partnerships for the goals

Goal 17: Partnerships for the goals

Strengthen the means of implementation and revitalize the global partnership for sustainable development