Help for businesses
Need help with your benefits administration? You’re in the right place. Get detailed assistance with insurance claims and online account access for managing your benefits.
Are you an employee?
Help by topic:
Help with online access to your employer account
How to create, manage, and use your online account
Help with life insurance claims
How claims are processed and how proceeds can be paid
Help with disability insurance claims
How to handle claims and ease employees’ return to work
Help with critical illness, accident, or hospital indemnity insurance claims
How to submit a claim and wellness/health screening claim
Help with dental & vision insurance claims
How to file claims and offer vision care discounts
Help with paid family and medical leave (PFML) claims
How to submit a claim for our PFML private plan
Help with group insurance when an employee leaves your organization
How to remove an employee from your policy and provide information for continuing coverage
Forms for employers
How to make the claim process easy for your employees
Looking for rates and values?
See performance data for Principal Funds, as well as annuities and other life insurance products.
Don’t see the topic you need help with?
Businesses with retirement plans call 877-475-3436
Businesses with group insurance products call 800-843-1371
Employees who need Spanish assistance online or call 800-243-1404
Or send us an email.