Help for dental providers

• View the Provider Service Center.
• Enter the taxpayer identification number (TIN) of the provider.
• Complete the required information.
• We will send you, the primary administrator, an email. (Don't see it in your inbox? Check your junk or spam folder.) You must click the email activation link within 72 hours of receiving it. Then, follow these steps:
  • Verify your identity by providing a few personal details.
  • Confirm that you agree to do business electronically.
  • Create your username and password.
  • Choose your security questions and answers. (These help verify your identity when you call customer service.)

• View the Provider Service Center.
• Enter the taxpayer identification number (TIN) of the provider.
• Complete the required information.
• You’ll receive an email with a link to finish the registration process.

• Click “Log in” at the top right corner of any Principal.com page.
• Click the “Forgot username or password” link under the “Log in” button.
• Choose “Dental providers.”
• Provide the requested information to confirm your identity. Click “Continue.”
• You’ll receive a verification code by business email. Correctly enter your code. Then, you’ll see your username and can either login or choose “Reset password.” If you reset your password, use your new password to log in.

For your convenience, your username continues to display on the password screen so you can confirm it’s been entered correctly. If you enter the correct password but receive an error message, please check that your username is entered correctly. If not, click the “cancel” button to return to the username entry screen.

• Log in and click on “My Profile” to change your password or security settings.

You may remove someone’s access via mail or with a phone call. You’ll need your name, address, phone number, and TIN. That information helps us verify that an authorized person is making the request.

1. Mail:
   Principal Plan Dental Network
   Attn. Provider Relations
   711 High St Des Moines, IA, 50392-2556
2. Phone: +1-800-247-4695, Monday through Friday, 7 a.m. to 7 p.m., CST